Tech is impacting the way we do business in a big way. From API integration to virtual reality – everything is changing for the better.
One of the biggest and most impactful advancements we’ve seen in recent years is that of artificial intelligence, more commonly known as AI. While in earlier days AI was considered to be cool but not particularly useful, it’s developed to the point that it can be used to solve loads of real-life problems for both businesses and individuals.
If you’re wondering what AI could do for your business, here are four examples.
AIOps
The term aAIOps literally take the phrases “AI” and “operations” and combines them – which is also the exact function of what it’s meant to do.
This concept uses artificial intelligence in the form is machine learning, analytics and data science to automatically identify and resolve IT-based operational issues – without you having to pay any attention to it. Not only will this save you time, but money too.
This software is even able to predict issues before they occur, which allows for prevention and quick, simple resolutions.
Process Automation
Automating business tasks is becoming more and more popular as business owners realise the value of their precious time and the power of the Internet. The automation of digital and admin-related tasks is crucial for efficiency and productivity these days, and AI is what makes much of it possible.
Process automation can only come to fruition through the use of “robots” – codes on a server that are capable of human-like input as well as consumption of information. AI can automate data transferring into systems and records, financial functions and even reading legal documents.
Cognitive Engagement
Artificial intelligence can even allow for quicker and more effective engagement with your clients – yes, real, human people. 24/ customer service is possible through the use of AI platforms such as chatbots and machine learning programmes.
Language learning AI can even produce full-length novels nowadays, so just think about what it can do for a simple Q&A session with your clients online. AI can make product and service recommendations and even discuss health treatments with patients – a huge step for the medical industry!
Cognitive Insight
Finally, AI can help you to learn and understand more about your business –, particularly its online presence and impact. Machine learning applications can give you next-level analytics and interpretations.
Tracking your analytics metrics can be useful for countless different reasons – as long as you’re looking at the right ones and actually acting on the data you find. You’ll be able to predict what different types of customers are most likely to purchase, automate advertisement targeting and even identify fraud, how useful is that?
Final Thoughts
As you can tell, there are plenty of ways in which artificial intelligence can boost your business and even your personal life. AI makes life easier for both managers and customers in various ways.
Consider what software and platforms are worth investing in, and let the results speak for themselves.