Solve – com surrogate has stopped working in WINDOWS

Fix –  com surrogate Error

        Hello, “ COM surrogate has stopped working ” an irritating pop-up appears while watching some interesting photos or all of a sudden. Here I had shown two ways to Fix the COM surrogate error. no need to go with any change of codecs ( Nero & DivX ). 

Process explanation: 

In a NUTSHELL, “COM Surrogate” is DllHost.exe process created by any other process, which wants to execute some code from any DLL (code library), but it doesn’t want to execute the code in its own space since it does not trust the code in terms of stability. So it creates a “surrogate” to execute the code. If that DLL code dies during execution, the only DllHost.exe surrogate process dies (giving us this “COM Surrogate has stopped working” error) and the initial process still alive. If this killing code were executed in the initial process directly, then the initial process dies instead of a surrogate.


Though actually we have no need to care what it is and what all this means and how things work. We want our photos being shown.


The error says “COM Surrogate has stopped working”in windows 7 , 8 and looks like this:

Com surrogate has sopped working

Here are two ways to solve the COM surrogate error in Windows 7 Photo viewer:

1. Retrieve the whole Folder


            This Method is to solve only the COM surrogate error in Windows 7 Photo viewer

  • Retrieve the whole folder “C:Program FilesWindows Photo Viewer” from another healthy computer.
  • Open your “C:Program Files”.
  • Rename “Windows Photo Viewer” to any other name.
  •  Copy healthy “Windows Photo Viewer” folder from step 1  into “C:Program Files”, so there will be “C:Program FilesWindows Photo Viewer” folder with usual files.
  • Open your image, check that everything works.
  • Restart your PC.
  • Delete the old folder. Or keep it.
                                             ( OR )                                          

2. Adding ” dllhost ” file to fix the COM surrogate error in Windows 7 :

  • Press  Winkey Pause Break 
  • Click advanced system settings on the left.      
                  COM surrogate error in Windows 7 Photo viewer.
  • Click the Settings at the Advances Tab:
COM surrogate error in Windows 7 Photo viewer.
 
Select ” Turn on DEP for all programs
 
COM surrogate error in Windows 7 Photo viewer.
 
 
  • Select add and Choose dllhost file in the System32 dir.
COM surrogate error in Windows 7 Photo viewer.

If you have finished successfully with the ” com surrogate has stopped working windows 7 ” then it’s our pleasure to serve you And if you got messed up with something, feel free to scribble it into the comment box…!

 Other Ways to Solve ” Com surrogate Error ” Choosen from the comments: 

   1. FOUND A WORKING SOLUTION TO INTERNET EXPLORER 11’s COM Surrogate Error by will


Problem: My Windows 7 x86 (32bit) Virtual Instance on Parallels Mac was having issues with launching Internet Explorer 11 after a forced upgrade from Internet Explorer 10. And since one of the websites needed for work rely on and are only compatible with Internet Explorer, this was driving me nuts. Every time I would launch Internet Explorer, I would get bombarded with a series of COM Surrogate errors that would never stop until I had ended the tasked via Task Manager and/or restarted the virtual machine.

Diagnosis: After attempting all the currently available solutions on the internet..: Updating Windows 7/8 Codecs, Adding Data Execution Prevention (DEP) entries for both COM Surrogate and Windows Host Process for my x86 Windows 7, Running an Antivirus scan, attempting to find a way to downgrade Internet Explorer 11 (nearly impossible), and even removing my Parallels Display Adapter form the Device Manager..

HERE IS THE SOLUTION that worked for me:
1. Hit Windows + R (Run) and launch “inetcpl.cpl” (Internet Explorer Settings)
2. Go to the Advanced Tab, and Click “Reset…”
3. Check “Delete Personal Settings” and click Reset. Tada!

Enjoy 🙂
                                                                                                                                                                                                         –Will. 


2. Other Way to solve COM Surrogate Error by Vipin


1. Open Internet Explorer.
2. Click Internet options.
3. Click Advanced tab.
4. Press restore advanced settings and Reset button with Delete Personal Settings checked.
5. Apply and restart your PC.

If unable to open internet options then restart system in safe mode. 
I hope this will be helpfull.

Thanks
Vipin – 

29 comments

  1. One of method worked for me, i would like to share that it might help someone else.
    Using OS: Windows 8.1 pro 64bit
    The Com surrogates stopped working error was faced everytime i was going to pictures folder from “Start Menu” and clicking on “Pictures”. The Pictures shortcut link was opening the pictures folder as “Apps -> Pictures” with a long random characters in address bar. Instead when i clicked my normal pictures shortcut, it simply takes me to C:Usersusernamepictures and the com surrogates problem was didn’t occurred that way.
    So I simply changed the “pictures” target location to “C:Usersusernamepictures” and problem got solved.

  2. Hi,

    This worked for me.

    1. Open Internet Explorer.

    2. Click Internet options.

    3. Click Advanced tab.

    4. Press restore advanced settings and Reset button with Delete Personal Settings checked.

    5. Apply and restart your PC.

    If unable to open internet options then restart system in safe mode.

    I hope this will be helpfull.

    Thanks

    Vipin

  3. Try clicking on a single photo from a file, then run slide show. Slide show should then work. (The ‘Com surrogate’ error only appears on my computer whenever a complete file is selected.)

  4. FOUND A WORKING SOLUTION TO INTERNET EXPLORER 11’s COM Surrogate Error

    Problem: My Windows 7 x86 (32bit) Virtual Instance on Parallels Mac was having issues with launching Internet Explorer 11 after a forced upgrade from Internet Explorer 10. And since one of the websites needed for work rely on and are only compatible with Internet Explorer, this was driving me nuts. Every time I would launch Internet Explorer, I would get bombarded with a series of COM Surrogate errors that would never stop until I had ended the tasked via Task Manager and/or restarted the virtual machine.

    Diagnosis: After attempting all the currently available solutions on the internet..: Updating Windows 7/8 Codecs, Adding Data Execution Prevention (DEP) entries for both COM Surrogate and Windows Host Process for my x86 Windows 7, Running an Antivirus scan, attempting to find a way to downgrade Internet Explorer 11 (nearly impossible), and even removing my Parallels Display Adapter form the Device Manager..

    HERE IS THE SOLUTION that worked for me:
    1. Hit Windows + R (Run) and launch “inetcpl.cpl” (Internet Explorer Settings)
    2. Go to the Advanced Tab, and Click “Reset…”
    3. Check “Delete Personal Settings” and click Reset. Tada!

    Enjoy 🙂
    –Will.

  5. I am so grateful for the in a nutshell explanations. I was excited that this would fix my problem. Tried and turns out I have 64 bit as well. 🙁 Option 1 is not an option for me. So you are saying there is no fix for 64 bit?

  6. System DEP configuration settings apply only for 32-bit applications and processes when running on 32-bit or 64-bit versions of Windows. On 64-bit versions of Windows, if hardware-enforced DEP is available it is always applied to 64-bit processes and kernel memory spaces and there are no system configuration settings to disable it.

    Have you tried the first step?

  7. I get an error “You can not set DEP attributes on 64 bit executables” when I try to add dllhost.exe to the exception.

Comments are closed.